FREQUENTLY ASK QUESTIONS BY VENDORS ON THE OPERATIONS OF ELECTRONIC TENDER
MANAGEMENT SYSTEM OF GOVERNMENT OF MAHARASHTRA
1. What is an Electronic Tendering System?
Electronic Tendering System is an end to end Tendering System which can be used and operated
through a Computer System connected to the internet. All the activities related to processing of
tenders are executed online starting from Tender Preparation to Award of Tenders.
The Bid Documents can be downloaded online, Bid response is to be prepared and signed online
(through the use of Digital Signature), payment for Bid submission is to be done online (using Credit
Cards, Debit Cards, Internet Banking Accounts and Cash Cards) and the Tender opening is done
online.
2. What do you need to participate in the Tenders processed using the Electronic Tendering System?
To participate in the Tenders processed using the Electronic Tendering System, the Suppliers /
Contractors are required to
a. have a valid User ID on the Main Portal of the Electronic Tendering System of Government of
Maharashtra – http://maharastra.etenders.in. The User ID is validated after the Suppliers /
Contractors enroll on the Electronic Tendering System. Enrollment process requires submitting
basic organization information including contact information along with a valid email address.
Additionally, based on the requirements of individual Departments / Agencies processing their
Tenders using the Electronic Tendering System, the Suppliers / Contractors shall be required to
empanel themselves on the Sub – Portals assigned to the respective Department / Agency e.g.
Public Works Department, etc.
b. have mechanism for making online payment towards bid submission fees on the Electronic
Tendering System. The System allows payments through Credit Cards, Debit Cards, Internet
Banking Accounts and Cash Cards. For the most updated list of modes of online payments,
please see the home page – http://maharashtra.etenders.in.
c. have a valid Class – II / Class – III Digital Signature in the name of Authorized Representative of
the Organization for encryption of Bid Data and signing of online Bids.
3. Why am I required to download mandatory components?
The mandatory components are required for generating hash values for password, encrypting the
bid data, generating hash values of bid data and using USB e-Token for use of Digital Signature. This
is required to ensure security and confidentiality of information submitted online.
4. What is a Digital Certificate?
This document is the property of Nextenders (India) Pvt. Ltd. and may be used for only reference
purposes by the Users of the Electronic Tender Management System for Government of Maharashtra
Digital Certificate is a unique pair of a Public key and a Private key issued to an individual (either for
his own use or use as an authorized representative of an organization such as partnership firm,
private limited company or a public limited company). The data encrypted by a Public Key of a
Digital Certificate can be decrypted only by matching Private Key of the same Digital Certificate and
vice versa.
Additionally, the Private Key of a Digital Certificate is used to sign the data to ensure non –
repudiation.
5. Who is responsible for issuing Digital Certificates in India?
A Digital Certificate is issued by Certifying Authorities registered with Controller of Certifying
Authorities of Government of India. There are several organizations registered as Certifying
Authorities and issue Digital Certificates through their authorized partners. The updated list of
Certifying Authorities can be viewed at www.cca.gov.in.
6. What is e-Token device?
e-Token is a device to store Digital Certificates securely. A Digital Certificate installed on a secure e-
Token cannot be copied.
7. What is encryption and decryption?
Encryption means changing a set of data information into non – readable format. Decryption means
changing a set of encrypted data information back into original format.
8. What is Hashing?
Hashing means generating a thumbprint of a set of data information.
Hash is well defined algorithm in the Information Technology Act, 2000.
Hash is one – way. You can generate Hash value of a set of data information but not set of data
information out of a Hash value.
Hash is unique to a set of data information. Any change in the original set of data information will
result in change in the Hash value.
9. Why is https is not required?
The https protocol is used for encrypting the data in transit from Client to a Server so that the
information being transferred between the Client and the Server, if intercepted, cannot be accessed.
However, after the information reaches the Server, the data is decrypted back into original form.
This is a standard practiced in the banking, Business to Consumer Portals, etc.
This does not work in Electronic Tendering Process. Data cannot be viewed whilst on the Server
even by the System Administrator handling the maintenance of the Server as a part of his / her
This document is the property of Nextenders (India) Pvt. Ltd. and may be used for only reference
purposes by the Users of the Electronic Tender Management System for Government of Maharashtra
regular responsibility. The Data can be viewed only by the competent authority and only after the
set cut off time and date. The Nextenders’ u nique, tamper evident and internationally patented
Secure Bid Process ensures this.
10. Why do I have to submit the Bid in two parts?
This is required to be done in order to maintain the sanctity and confidentiality of the Bid Data from
the time it is prepared until its opening, and also thereafter at any time. In case the stages are
reduced to one, there are chances that the sanctity and confidentiality of the Bid Data Bid Data may
be compromised. This will be a fundamental flaw in the process of Electronic Tendering.
11. Does the completion of any one of the Bid Submission stages ensure that the Bid Data will be
available to the Competent Authority at time of opening of the Tender?
No. The Bidder has to ensure that both the Bid Submission stages are duly completed within the
allotted time frame to ensure that the Bid Data will be available to the Competent Authority at time
of opening of the Tender.
12. Can I change my Bid Data after filling it once?
The Bid Data can be changed / modified by the Bidder as many times as required until the Hash of all
the envelopes of the Bid Data (including Bill of Quantities). Once the Hash of the Bid Data is
generated and submitted in the Electronic Tendering System, the Bidder cannot change / modify the
Bid Data.
For any other information or suggestions, please feel free to contact our Helpdesk Support Team on –
020 3018 7500 or email us at support.gom@nextenders.com
This document is the property of Nextenders (India) Pvt. Ltd. and may be used for only reference
purposes by the Users of the Electronic Tender Management System for Government of Maharashtra